Cookie Policy
Last updated: March 2026
What are cookies?
Cookies are small text files that are placed on your device (computer, phone, or tablet) when you visit a website. They help the website function properly, remember your preferences, and understand how you use the site.
This policy explains how VivenUK LTD (trading as “Viven”) uses cookies and similar technologies on vivenuk.co.uk.
Your consent
Under the Privacy and Electronic Communications Regulations (PECR) and UK GDPR, we are required to obtain your consent before setting non-essential cookies on your device.
When you first visit our website, you will see a cookie consent banner. You can choose to accept or reject non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in the footer of our website.
Essential cookies do not require your consent and are set automatically, as they are strictly necessary for the website to function.
Cookies we use
Essential cookies
These cookies are required for our website to function properly. They cannot be disabled without affecting the usability of the site. We do not require your consent to set these cookies.
| Cookie | Purpose | Duration | Type |
|---|---|---|---|
| Session storage | Stores your report data temporarily so you can view your report without re-generating it | Session (deleted when you close your browser) | First-party |
| Cookie consent preference | Remembers whether you accepted or rejected non-essential cookies | 12 months | First-party |
| Newsletter preferences | Remembers whether you have seen or dismissed the newsletter signup prompt, so we do not show it to you repeatedly. Uses browser sessionStorage (cleared when you close your browser tab) and localStorage (persists until cleared). | Session (sessionStorage) / Persistent (localStorage) | First-party |
| Stripe | Used during the checkout process to handle payments securely. Stripe may set its own cookies as part of fraud prevention and payment processing. See Stripe's cookie policy. | Varies | Third-party |
Analytics cookies
These cookies help us understand how visitors use our website so we can improve it. They are only set if you accept analytics cookies via our cookie consent banner.
| Cookie | Purpose | Duration | Type |
|---|---|---|---|
| PostHog | Tracks page views, button clicks, scroll behaviour, and general website usage. Also enables heatmaps (showing where users click and scroll) and session recordings (recordings of how users navigate the site, which help us identify usability issues). PostHog does not track text entered into form fields, passwords, or payment details. PostHog sets a unique identifier to distinguish returning visitors. | 12 months | First-party |
| Vercel Analytics | Collects anonymous page view and website performance data. | Session | First-party |
Session recordings
As part of our use of PostHog analytics, we record how visitors interact with our website. These session recordings capture page navigation, clicks, scrolling, and mouse movements. They do not capture any sensitive information such as text typed into forms, passwords, or payment card details.
Session recordings help us identify usability issues and improve the experience of using our website. They are only enabled if you accept analytics cookies.
Managing cookies
You can manage your cookie preferences in the following ways:
Cookie consent banner: When you first visit our site, you can accept or reject non-essential cookies. You can update your choice at any time via the cookie settings link in the website footer.
Browser settings: Most browsers allow you to view what cookies are set, delete individual or all cookies, block third-party cookies, and block cookies from specific sites. Please note that disabling essential cookies may prevent parts of the website from functioning correctly.
For more information on managing cookies in your browser, visit allaboutcookies.org.
More information
For further details on how we handle your personal data, please see our Privacy Policy.
If you have any questions about our use of cookies, please contact us at:
- Email: hello@vivenuk.com
- Company: VivenUK LTD