The Renter Journey
Renting shouldn’t mean going in blind
Most renters sign a 12-month contract with almost no information about the property or area. No crime data, no bills estimate, no idea what they’re really committing to. Viven changes that.
12 monthsminimum commitment on most tenancies 1
£15,840average annual UK rent for new lets in 2025 2
17 daysaverage time a rental is on the market before it’s gone 3
Pain point (without Viven)
Where Viven helps
Phase 1 · Searching
Start browsing rentals
You’re on Rightmove, Zoopla, and SpareRoom, scrolling through listings. Photos look fine — but you know nothing about the area.
⚠ The problem
Listings show you rooms and rent — nothing else. No crime stats, no broadband speed, no noise levels. You’re shortlisting based on photos and price alone.✦ Viven helps here
Run a Viven rental report on any property before you even view it. Get crime data, broadband speeds, EPC ratings, transport links, school catchments, and local amenities — instantly.🔍
Phase 2 · Viewing
View the property
You’ve booked a viewing. The letting agent rushes you through in 15 minutes. There’s pressure to decide fast — other people are viewing too.
⚠ The problem
You can’t tell from a quick viewing whether the area is safe, the broadband is decent, or the energy bills will be affordable. The agent won’t volunteer that information.✦ Viven helps here
Take your Viven report to the viewing. Know the EPC rating (and what your bills will roughly be), check crime rates for the street, and see broadband speeds before you commit.🏠
Phase 3 · Deciding
Choose between properties
You’ve seen a few places. The pressure is on — good rentals go fast. But how do you actually compare them?
⚠ The problem
You’re comparing on gut feeling and vague memories of viewings. No structured way to weigh up commute times, safety, bills, or local amenities between options.✦ Viven helps here
Run reports on your top 2–3 properties and compare them side by side. EPC ratings, crime stats, broadband speeds, transport scores — real data to back up your decision.⚖️
Phase 4 · Applying
Submit your application
You’ve picked a property and need to move fast. References, deposit, first month’s rent — it adds up quickly.
⚠ The problem
You’re about to hand over a month’s deposit plus first month’s rent — potentially £2,000+ — with no real due diligence on the property. If it turns out the area is noisy, unsafe, or the bills are sky-high, you’re locked in.✦ Viven helps here
You already know exactly what you’re committing to. Your report flagged the EPC rating, estimated energy costs, flood risk, and neighbourhood safety before you applied.📋
Phase 5 · Signing
Sign the tenancy agreement
The contract arrives. It’s 12 months minimum. Once you sign, you’re committed — breaking a tenancy early is expensive and stressful.
⚠ The problem
Most renters sign without knowing basic facts about the property — whether there’s planned development next door, what the area’s crime rate is, or if the property has a history of flooding.✦ Viven helps here
You sign with confidence because you’ve had the full picture from day one. No second-guessing, no nasty surprises three months in.✍️
Phase 6 · Moving in
Pick up the keys
You move in knowing you made an informed, confident decision — not a rushed one.
✦ The Viven difference
You chose the right property, in the right area, with no surprises on bills, safety, or liveability. All for £9.99 — less than a single day’s rent.🔑
Know before you sign
Most renters commit to a 12-month tenancy with almost no data about the property or area. With Viven, you get the full picture before you even apply.
Get your rental report →Just £9.99 · Instant delivery · 15+ data sources
Sources
- 1 Most assured shorthold tenancies in England have a minimum fixed term of 12 months — GOV.UK – Private renting
- 2 Average UK rent for new lets is £1,320/month (£15,840/year) as of October 2025 — Zoopla Rental Market Report (Dec 2025)
- 3 Average time to rent has increased to 17 days, the highest since 2019 — Zoopla Rental Market Report (Dec 2025)